Simple, usage-based pricing.

What counts as an event

An event is one span or one score that Risicare records. Traces, seats and projects are not counted, and neither is browsing or querying your data.

When you reach the Free limit

On Free, once you reach 50,000 events in a month we stop recording new data until the month resets. Your agents are never blocked: the Risicare SDK sits beside your code and your agents keep running as normal. Data already recorded stays available for its history window.

Pro usage, packs and the spend cap

Pro includes 200,000 events a month. If you need more, you buy prepaid packs of 100,000 events for $7 each. Packs roll over from month to month and expire 12 months after purchase. Every organisation has a spend cap, $200 a month by default, that you can raise or lower. When the cap is reached we stop recording new data (as on Free) until the next month; your agents are still never blocked.

Taxes

Prices exclude tax. For billing addresses in India, 18% GST is added to the price and shown on your invoice. Where any other tax applies it is shown on your invoice too.

Upgrading

Upgrading keeps your existing data and extends it to the new plan's history window, so data you recorded on Free that has not yet been deleted is kept for the longer Pro period.

Cancelling and refunds

You can cancel any time; cancellation takes effect at the end of the period you have paid for. See the refund policy and the terms of service for details.

Questions

Write to support@risicare.ai or see the contact page.